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Property Managers Who Want to Reduce Churn by Justin Cardillo

By Justin Cardillo, Intelli Messaging

Easily protect your rent roll by reducing customer churn the smart way.

At AREC 2018, IntelliSMS launches its new Intelligent Customer Feedback Service - IntelliNPS.

SMS enabled NPS (Net Promoter Score) surveys are without doubt the easiest, smartest and most effective way to gauge the health of your most valuable asset... Your Rent Roll.

By asking your customers one simple question via SMS “How happy are you with our service as your property manager ?, with 10 being ‘super happy’ and Zero being ‘very unhappy’”, you will very quickly get a snapshot of the mood of your rent roll.

IntelliNPS’s visual and interactive NPS Dashboard allows you to easily judge the ‘Health of your future Business Flow’ and make the necessary adjustments on any negative feedback before losing valuable customers.

Why use SMS? – 98% of all SMS messages are opened and read in the first 10 mins of them being received, (compared to just 22% of all emails ever opened).

  • NPS survey reply rates increased by25% using SMS (compared to email)
  • SMS allows for instantaneous replies via mobile phone.

To receive more information on ‘IntelliNPS’, simply text the word NPS to 0488 826 800 to receive our ‘e’brochure, or call Justin on 0488 826 800 or email

Alternatively visit us at Real Estate Academy’s stand hosted by Lee Woodward and ask about the ‘AREC 2018’ Special Offer.

Special AREC 2018 Special Offer:

  • Free Account Set Up
  • 200 FREE SMS Credits for all NEW accounts
  • No Locked In Contracts

For more information please contact Justin on 0468 884 606 or visit our website  


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